About Me
Passionate technologist with over a decade of experience bridging innovation and functionality. I specialize in crafting cutting‑edge technical solutions and leading teams to new heights in an ever‑evolving digital landscape.
Contact
- Email: hbyrd@byteparadox.com
- Phone: 336-582-1584
Skills
Experience
Technical Operations Lead - Fixtronics IT Support of NC
February 2018 - Present
Manage daily operations for a successful IT repair company specializing in computer and networked printer maintenance. Deliver effective solutions focused on client satisfaction, budget management, and team leadership.
Lead Computer Technician - Computer Zone
June 2015 - January 2018
Oversaw computer repair operations ensuring high‑quality service and timely solutions. Built customer trust and improved efficiency through expert team and financial management.
Web Hosting Support Specialist - VMNode
February 2014 - May 2015
Provided server management and technical support using SolusVM and WHMCS. Ensured smooth service and strong customer confidence through effective ticket and chat support.
Collabs & Upcoming Projects
SpicyConsole.com
Interactive Console Project
A dynamic command‑line learning platform where users explore terminal commands, cybersecurity, networking, and automation in an engaging text‑based environment.
EndOfTheTale.com
Affiliate Marketing & Deals Startup
Collaborating on a tech‑focused startup offering curated affiliate links, exclusive deals, and insights into the latest tech products.